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Privacy Policy
Effective Date: July 2025
At Optimo Agency, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect information you provide directly, such as:
- Name, email, phone number, and company name
- Contact databases for outreach purposes
- Conversation logs from AI interactions
We also collect usage data via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Deliver our AI-powered sales and lead-generation services
- Respond to inquiries and provide customer support
- Improve and optimize service performance
- Communicate updates, promotions, and relevant offers (you may opt out)
3. Data Sharing
We do not sell or rent your information. We may share data with:
- Contractors, employees, or technical partners under NDA
- SMS/voice API platforms (e.g., Twilio or GHL)
- Legal authorities if required by law
4. Data Security
We implement security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.
5. Data Retention
Client data is retained only as long as needed to fulfill the purposes outlined. You may request data deletion at any time.
6. Your Rights
You may request access, correction, or deletion of your personal data by contacting us at hello@theoptimoagency.com